Frequently Asked Questions



Why should I rent from 12rent.my?

We offer you a large assortment of tools & equipment and reliable brands for your convenience, and save you from the cost and hassle of up-keeping, maintenance and storage space.



What types of tools can I rent?

We offer a variety of professional-quality tools ranging from smaller hand tools to larger machinery or equipment.



How much does it cost to rent a tool?

We offer competitive prices that vary based on the type of tools & equipment.



How long can I rent a tool?

You can rent on your terms. We currently offer weekly or/and monthly rentals.



What are your hours of operation?

We are open for rental 24/7. All orders will be processed on the next working day.



What happens if a tool or equipment does not work?

We take great measure to ensure all our tools & equipment are inspected, examined and in working condition & order before delivering to our customers. If you experience issues with the tool or equipment while completing your project, please contact us for direct assistance.



What happens if a tool or equipment breaks down while I'm using it?

In the event of any breakdown or malfunction during operation, please contact us for immediate support.



Can I make a reservation for a tool?

Tools and equipment rentals are based on "first come, first serve” basis, so there are no advanced reservations available. If you require special arrangement, please email or call us directly.



Do you provide home or project site delivery?

You may self-collect from our store. We also offer delivery & pick up service for your convenience with little cost.

 

 

For more information, please kindly refer to our term of service as stated in the Tools & Equipment Rental Agreement.